Don and all the staff at JTB go the extra mile in customer service and knowledge. Which is very rare now days, they will go out of their way to source and supply the correct parts and help with diagnosing issues if needed.
Parts are delivered daily which is important when you’re trying to run a business and keep customers on the road.
The service we receive at Catalano Truck and Equipment is exceptional and you are always greeted with a friendly voice over the phone and prompt responses to any questions or orders.
JTB is the place to go for all your Japanese Parts.
Catalano Truck & Equipment
In 6 years of dealing with JTB I have nothing but praise for Don & the team. Managing a fast paced mechanical workshop I rely on good, reliable service.
I find their knowledge, friendly service & inventory levels unmatched & therefore my first choice in spares.
Kalmech Truck Mechanics
Thanks Don at JTB for the great service. It's great to have staff that not only know the parts industry but how to treat customers too.
The great speedy delivery of parts helps me get my client's trucks back on the road faster. Thanks again JTB!
Specialised Fleet Services Australia
We use JTB for all our Japanese part requirements because they know what they're doing and talking about.
Don employees skilled part interpreters that actually know trucks inside and out. Getting the correct part first time every time is very important to CVM trucks and that's why we use JTB.
Add to that the old style customer service and the very competitive pricing and you see why CVM Trucks call on JTB.
Due to our company's reliance on trucks for operation, we need the right parts quickly and first time. JTB have always delivered on this, even with our outback location being quite remote.
The service I get from JTB is always awesome and far above customer service expectations. I often forget the time difference between Queensland and Western Australia, so I'm usually ringing Don at ridiculous hours and he has never once complained.
I'd choose JTB where ever my tools may lead me!
Dyno Nobel Asia Pacific Pty Ltd
I have had the pleasure of dealing with Don and JTB for over 17 years. During this time they have always supplied everything I needed and more. Their customer service is always friendly and very knowledgeable and I’m kept up to date with parts status so that I can complete my jobs on time for my customers.
Running a busy workshop means I don't have time to chase parts all day, so leave all my spare parts requirements up to JTB.
Orrong Truck Services